Volume pricing on 2+ units — ask for a fleet quote
Net-30 terms for approved business accounts
Free freight to all 48 states · 6 US warehouses
May be Section 179 eligible — ask your CPA
contact@yardandliftsupply.com Mon–Fri 9AM–6PM EST Atlanta, GA · HQ
Order status

Where is the machine?

Order number plus the checkout email. We confirm status, carrier and delivery window within 1 business day. Already have a PRO number? The carrier links below give live scans any time.

Processing 1–2 business days Standard 12–25 days Express 5–15 days Carrier calls to schedule
Order lookup

Request a status update

Your order number is on the confirmation email, starting with YL-. Use the same email you entered at checkout so we match the order. Fleet orders: one request covers every unit on the PO.

Request received

A specialist will reply to your email within 1 business day with the current status, carrier and PRO number, and the expected delivery window. Your email client should have opened with the request ready to send; if it did not, email contact@yardandliftsupply.com with your order number.

Order YL-
Already have a PRO number from your dispatch email? Use the carrier links below for live scans.
Where is my order number? It is in the subject line and top of your order confirmation email, formatted YL-#####. Phone or purchase-order buyers: it is on your invoice or quote.
Dispatch email not arrived yet? Orders spend 1 to 2 business days in processing before the carrier picks up. Express orders are prioritized. Check your spam folder for mail from yardandliftsupply.com.
What happens after checkout

Four stages, one email each

Placed Order confirmed and payment received. Confirmation email with your YL- order number sent immediately.
Processing 1–2 business days. Nearest warehouse with stock picks, inspects, crates and palletizes your equipment.
Dispatched Carrier picks up. You receive the carrier name and PRO number by email. Standard 12–25 days, Express 5–15.
Delivered Carrier calls to book a window. Curbside liftgate delivery to a shop or job site. Inspect and sign; note damage on the receipt.
Business days exclude weekends and US federal holidays. Transit windows are estimates from the carrier and can move with weather or terminal volume.
Live tracking

Track with the carrier

Check your email first

Your dispatch email has the carrier, PRO number and a tracking link. Search your inbox and spam folder for "yardandliftsupply.com" before requesting an update.

The carrier will call you

Freight is delivered by appointment. The carrier's local terminal calls the number on the order 1 to 2 days out. Put the site contact or yard manager on the order so the call lands with someone who can receive.

Tracking not updating?

LTL tracking only refreshes at terminal scans, so 1 to 2 quiet days is normal. If there has been no movement for 3 or more business days, send us the order number and we will trace it with the carrier.

Delivery issues: 24 hours

Damage, shortages or a missing pallet must be noted on the delivery receipt and reported to us with photos within 24 hours of delivery so we can file the carrier claim on your behalf.

Need an answer today?

Call the Atlanta desk with the order number. We check the carrier while you are on the line.

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