Order number plus the checkout email. We confirm status, carrier and delivery window within 1 business day. Already have a PRO number? The carrier links below give live scans any time.
Your order number is on the confirmation email, starting with YL-. Use the same email you entered at checkout so we match the order. Fleet orders: one request covers every unit on the PO.
Your dispatch email has the carrier, PRO number and a tracking link. Search your inbox and spam folder for "yardandliftsupply.com" before requesting an update.
Freight is delivered by appointment. The carrier's local terminal calls the number on the order 1 to 2 days out. Put the site contact or yard manager on the order so the call lands with someone who can receive.
LTL tracking only refreshes at terminal scans, so 1 to 2 quiet days is normal. If there has been no movement for 3 or more business days, send us the order number and we will trace it with the carrier.
Damage, shortages or a missing pallet must be noted on the delivery receipt and reported to us with photos within 24 hours of delivery so we can file the carrier claim on your behalf.
Call the Atlanta desk with the order number. We check the carrier while you are on the line.